This series is based on my observations of the fan base, or lack thereof when the Colorado Rockies play a home game in Denver. I have noticed many people rooting for the opposing team and not the Rockies. What is wrong with this picture?
In his book, Organizational Culture and Leadership, Edgar H. Schein wrote, “that cultures are learned patterns of beliefs, values, assumptions, and behavioral norms that manifest themselves at different levels of observability.”
Therefore, culture plays a part in determining the commitment level of those who are working for a fire department, police department, sheriff’s department, or an insurance company.
Sure, they go to work, but a disengaged culture produces spectators rather than advocates. Whereas healthy organizations create a sense of belonging, organizational pride, and shared purpose.
A stinking, toxic culture creates an environment where people lose confidence in leadership, and they begin looking elsewhere for inspiration and employment. People want to play for a team that has a good culture.
What is the culture like in your organization? Is it a good one or is it poisonous? If it is the former that is great. However, if it is the latter then it is a problem needing correction before talent walks out the door.
